Frequently Asked Questions

Each pre-order product shows an expected delivery week. This is the week in which we expect to receive the products into our warehouse. You can combine products with different delivery weeks into one pre-order.  Your order will ship after the order is complete. For example, if items with delivery weeks 14 and week 16 are combined into one pre-order, your order will ship in/after week 16. You will be notified by e-mail when the package has shipped. It may happen that shipments into our warehouse experience a slight delay. In that case we will do our best to give you a timely update about the new delivery date.
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